January 2022

January 2022 • Florida Pool Prosm 19 COMMERCIAL CONNECTION alike, but we knew there could be more. Fast forward again to the mid-2000s, when a leading manufacturer came out with a new line of interactive chemistry controllers. The ability to communicate took a quantum leap. The phone lines went away, and the communication protocol switched to ethernet. Many became big fans. We quickly found out that by switching to ethernet, we traded synthesized voices and pager alerts, for the ability to communicate via text and email. THAT was a game changer. At that time many hundreds of customers got connected, started monitoring their own facilities, and monitoring programs expanded exponentially, providing monitoring, remote control, and “cyberservice.” Then circa 2013, major innovations were developed including phone apps that allowed customers to be in constant contact with their pools on property, across town, and around the world. This filled a huge gap because folks didn’t always carry around a laptop, but always wanted to stay connected to their pools. Calibrations by phone were not allowed for security reasons, but it was another game changer for sure. A few years later gigabit speed and proprietary connection protocols were introduced, which provided much desired layers of security for connections and data (requested by some, but absolutely required by the most discerning public or military facilities). Extensive 1-year on-board data storage was added, as were tremendously simplified ways for controllers to connect to any local open network…whether wired or wireless. There are other simple communication solutions for facilities where the IT department completely locks down all internet traffic. During all these years many folks had been monitoring using proprietary programs, loaded onto their computers, which allowed all to look at pool readings down to increments of seconds or minutes. They could program hundreds of controller parameters, change alert notification recipients and timing, and monitor in real time while logging and controlling all parameters (chemistry, system flow, filter cleanliness, water autofill flow, water consumption, pump vital signs (TDH) and much more). While the programs were free, they were intricate, and customer tended to outsource the entire remote controller programming and log-keeping process. So, major monitoring centers handling many thousands of pools were established, making customers’ data available as needed to protect their facilities from frivolous liability issues, or to resolve

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