January 2022

A publication of the Florida Swimming Pool Association www.FloridaPoolPro.biz January 2022

2 Florida Pool Prosm • January 2022 FSPA CHAPTER NEWS Florida Pool Prosm © 2022 Florida Swimming Pool Association. All rights reserved. The contents of this publication may not be reproduced in any form without written permission of the publisher. 2555 Porter Lake Drive, Ste. 106 Sarasota, FL 34240 (941) 952-9293 / (866) 930-FSPA Fax: (941) 366-7433 www.FloridaPoolPro.com Association Mission: Advancing Florida’s swimming pool industry. Executive Director Elizabeth McMurray Sr. Dir. of Communications & Marketing Charis Tyson Government Affairs Manager Dallas Thiesen Accounting Manager Cheryl Cotten Workforce Education Program Manager Leslie Root Administrative Assistant Valerie Swika President Mickey Sigmon Pool Pro, Inc., Fort Pierce Vice-President Don Ball The Pool Works of Florida, Inc., Largo Treasurer Ben Evans American Pools and Spas, Inc., Orlando Secretary Deidre Bedford West Coast Pools, Bradenton At-Large Director Roy Waldhauer Waldhauer & Son, Inc., Bunnell Past President Maurice Bushroe Blue Ribbon Pools, Daytona Beach Published monthly by the Florida Swimming Pool Association CONTENTS Sailing full steam ahead President's Column S *** You Should Know Happy New Year! Executive Director's Column 2022 Florida Legislative Session Preview Ready or not! Builder Article Monitoring and remote control of pools turns 30 years old! Commercial Article Are you getting the most out of your Telematics / GPS system? Insurance Article Everything Under the Sun Expo Education Course Descriptions Chapter News Calendar 4 4 6 9 15 18 21 26 33 44 All FSPA members are welcome to attend state Board of Directors meetings. If you would like more information or to RSVP, visit industry.floridapoolpro.com or call 800-548-6774. January 14-15 Board of Directors Meeting Hilton UF Conference Center Gainesville

January 2022 • Florida Pool Prosm 3 FSPA CHAPTER NEWS TH-1399 12_21 for more information on the Every Child a Swimmer program Actions Speak Louder Than Words Great strides continue to be made as more and more organizations join together to help educate and fund swimming lessons for Florida’s children. Together our industry can make a di erence. AquaCal AutoPilot is dedicated to furthering this crusade. For the entire year of 2022, AquaCal AutoPilot will donate $2.22 of every heat pump sold to the Every Child a Swimmer initiative. SCAN HERE Every child deserves to learn this basic survival skill.

4 Florida Pool Prosm • January 2022 FSPA PRESIDENT FSPA President Mickey Sigmon president@FloridaPoolPro.com Sailing full steam ahead A: The Florida Building Commission has already started the 2023 Building Code update process. The Building Commission will be receiving proposed modifications for the 2023 Florida Building Code from January 4, 2022 through February 15, 2022. FSPA’s 2023 Code Taskforce has been drafting several modification proposals and will be closely engaged with the 2023 update process. Keep an eye out for updates on the 2023 Florida Building Code in the Florida Pool Prosm, FSPA’s e-newsletters, and all of FSPA’s social media channels. If you have any government affairs questions please contact FSPA Government Affairs Manager Dallas Thiesen at 941-952-9293 or at Dallas@ FloridaPoolPro.com. S *** You Should Know Q: When does the Florida Building Commission begin the update process for the 2023 Florida Building Code? Ringing in a new year is the perfect time to reflect on the past, celebrate successes, identify opportunities for growth, and set goals for the future. 2021 was eventful for our Association as we kicked off the year successfully navigating our Everything Under the Sunsm Expo donning masks and Covid protocols. Shortly thereafter, a leadership change in our home office provided the opportunity for collaboration among members and the executive committee to bring a fresh perspective to our organization,

January 2022 • Florida Pool Prosm 5 FSPA PRESIDENT ultimately welcoming our new Executive Director Elizabeth McMurray. We were fortunate to have a strong captain in Maurice Bushroe through it all. His flexibility and dedication to our organization kept us focused on the tasks at hand and eased us through the rough waters. Thank you, Maurice, for your commitment and direction throughout the past year. Astrong crew makes for a successful voyage. Our First Mate, Charis Tyson, grabbed the helm when seas were rough and stayed the course to get us through our voyage. Charis helped make our 2021 trade show a success, ran the day-to-day operations of the home office during the transition, kept the executive committee organized and informed, and made sure our members experienced smooth sailing throughout the year. Thank you, Charis, for your strength and flexibility over the past 12 months. As your newest Captain, I look forward to a strong 2022. Our office crew is already working to grow the FSPA apprenticeship program and plans are underway for an innovative trade school opportunity at the college level. Our Foundation's work with Step into Swim and the Every Child a Swimmer program continues to positively impact the lives of families across our state, and this year’s Everything Under the Sunsm Expo is shaping up to be one of the largest shows yet. Now is the time to get all hands on deck. Get involved! Our first Board meeting takes place on January 15, 2022. Make sure your voice is heard through your local chapter’s representatives. Sign up early for our trade show scheduled for March 4-5, 2022. Details are available on our website www.UndertheSunExpo.com. Our ship is sailing full steam ahead. Let’s navigate these new waters together.

6 Florida Pool Prosm • January 2022 EXECUTIVE DIRECTOR Happy New Year! Elizabeth McMurray FSPA Executive Director Elizabeth@FloridaPoolPro.com Happy New Year! I cannot believe it is 2022. Last year went by so fast; it is incredible how the time flies. January br ings some changes wi th our organization, and that includes new members of our Executive Committee and Board of Directors – so welcome to all of you joining our force for change and advancement of the pool and spa industry! We also have a new Board President Mickey Sigmon. Mickey has been committed to FSPA for many years as an active member of our Board and Executive Committee. I am stoked to be working with him as Board President for 2022 and focusing on some initiatives that are important to him, which Swimming Pool / Spa Service Certification Fee: $2,200 +FSPA Member enrollment: $50 +Non-Member enrollment: $300 The course substitutes for three years of experience toward obtaining a State Certified Swimming Pool/Spa Servicing License so the applicant who takes and passes the state exam is only responsible for verifying they have one year of field experience. This is not an exam prep course. Course #0610552 / FPSA d/b/a FSPA CILB providership #0000917 ORLANDO: March 2-3 March 25-26 April 15-16 April 29-30 Must attend all modules. Dates may be subject to change Instructor: Jeff Clarkson Call 941-952-9293 / education@floridapoolpro.com

January 2022 • Florida Pool Prosm 7 EXECUTIVE DIRECTOR I believe he will share with you in his article this month. Speaking of fresh starts and change, we have a new team member at the state office who I am very excited for you all to meet and work with. Her name is Leslie Root and she is our new Workforce Education Program Manager! Leslie started on November 29 and is getting settled in and acclimated. She holds a Masters in Adult Education and is a semi-recent Florida transplant. She most recently worked at Florida Gulf Coast University, as their Graduate Programs Coordinator and prior to that was the Veteran Services Coordinator at Cornell University. I hope you will join me in extending a warm welcome to Leslie and help her get acclimated to our organization and our industry! She will also be attending our January board meeting in Gainesville, so if you would like to meet her in person, we hope to see you there! Thank you to all of you who participated in our “Fall Into the Right Crowd” autumn membership drive. We were successful in gaining some newmembers to close our fiscal year, and we are very excited to have them! We can do big things when we all work together, so every phone call and conversation you had that contributed to our goals was very much appreciated by our state office team. Don’t forget to check out the events calendar on our website to learn more about what is going on with FSPA in your backyard and on the state level. We’d love to see you around and I hope to meet more of you in January at our Board Meeting!

8 Florida Pool Prosm • January 2022 FLORIDA POOL PERMITS Permits provided by HBW / www.hbweekly.com County Name November 2020 November 2021 Alachua County 12 9 Bay County 46 27 Brevard County 102 83 Broward County 60 56 Charlotte County 119 79 Citrus County 20 31 Clay County 25 12 Collier County 94 15 Dade County 180 186 Duval County 104 48 Escambia County 22 8 Flagler County 23 39 Franklin County 3 3 Gadsden County 0 0 Gulf County 0 2 Hernando County 28 19 Highlands County 7 3 Hillsborough County 243 181 Holmes County 0 1 Indian River County 32 59 Jackson County 3 0 Jefferson County 1 0 Lake County 101 48 Lee County 357 350 Leon County 17 14 Liberty County 0 0 Manatee County 141 124 Marion County 42 30 Martin County 43 63 Nassau County 30 13 Okaloosa County 32 19 Orange County 217 166 Osceola County 29 75 Palm Beach County 281 198 Pasco County 151 153 Pinellas County 29 56 Polk County 97 83 Putnam County 0 0 Santa Rosa County 44 20 Sarasota County 199 174 Seminole County 28 14 St Johns County 111 93 St Lucie County 63 97 Sumter County 48 56 Volusia County 67 62 Wakulla County 3 0 Walton County 64 33 Washington County 3 0 TOTALS 3321 2802 County Name November 2020 November 2021

January 2022 • Florida Pool Prosm 9 LEGISLATIVE UPDATE The 2022 F l or i da Leg i s l a t i ve Sess i on wi l l open January 11, 2022 and run for 60 days through March 11. This Session is shaping up to be a potentially successful legislative session for the Florida Swimming Pool Association. One of FSPA’s priority bills, which would exempt swimming pool subcontractors from state and local licensing requirements, cleared its first committees in both the Florida House of Representatives and Florida State Senate before the official opening of the 2022 session, boding very well for the bills ultimate success. In addition to working to pass positive bills for the Florida swimming pool and spa industry in 2022, FSPA will be keeping watch for potentially destructive bills seeking to over regulate the swimming pool industry and construction industry as a whole. Checkout the currently filed bills that FSPA is tracking below and check back for weekly legislative updates throughout the 2022 Florida Legislative Session. By Dallas Thiesen, FSPA Government Affairs Manager / dallas@FloridaPoolPro.com 2022 Florida Legislative Session Preview What might be heard at Mount Rushmore about Salt Water Pools... I keep the pH in the correct range. I add conditioner as needed, honestly. I check the salt level and only use AQUASALT. I clean the cell every 2 to 3 months of use. 7.5 x 4.75 Florida Pool Pro Continued on page 8

10 Florida Pool Prosm • January 2022 LEGISLATIVE UPDATE 2022 FSPA Bills Swimming Pool Subcontractor Exemption SB 222 by Senator Joe Gruters / HB 267 by Rep. Lawrence McClure SB 222 / HB 267 will give swimming pool and spa contractors an exemption to allow the hiring of subcontractors who do not have an occupational license. This is the same exemption that Florida home builders have enjoyed for years known as the “Jim Walter Exemption.” Subcontractors will now be able to perform work for a licensed swimming pool contractor within the scope of that contractor’s license regardless of the subcontractors license status. This bill will not eliminate Swimming Pool Specialty Subcontractor Licenses, but will simply eliminate the need for a subcontractor to be licensed independently of the swimming pool contractor who hired them. Status: SB 222: Passed Regulated Industries Committee on 11/2/2021. Now in Community Affairs Committee. HB 267: Passed Regulatory Reform Subcommittee on 12/2/2021. Now in Commerce Committee. 2022 Bills to Watch Swim-Up Bars Commercial Pools SB 1044 by Ed Hooper / HB 719 by Rep. David Smith Requiring the Florida Building Commission to adopt requirements and procedures within the Florida Building Code for the approval of swim-up bars at commercial and public swimming pool locations; requiring the commission to work with swimming pool industry representatives when developing such requirements and procedures. Status: SB 1044: Filed; Referred to Community Affairs Committee, Health Policy Committee, and Rules Committee. HB 719: Filed; Referred to Regulatory Reform Subcommittee, State Administrative & Technology Appropriations Subcommittee, and Commerce Committee. Residential Swimming Pool Safety SB 332 by Senator Ed Hooper SB 332 would require homeowners to install two approved pool safety devices, rather than one, when building a pool. The bill would also require adding all required safety devices when selling a house with a pool, if they are not already present. As of the writing of this article, this bill has only been filed

January 2022 • Florida Pool Prosm 11 LEGISLATIVE UPDATE in the State Senate and no House of Representatives version has been filed. S t a t us: SB 332 : F i l ed ; Re f e r r ed t o Regu l a t ed I ndus t r i es Committee, Community Affairs Committee, and Rules Committee. Safe Waterways Act SB 604 by Senator Lori Berman. HB 393 by Rep. Yvonne Hays Hinson. The bill will require county health departments to post and maintain warning signs at public bathing places that have been verified impaired for fecal coliform, Escherichia coli, or enterococci bacteria by the Florida Department of Health until they meet state water quality standards. Status: SB 604: Filed; Referred to Environment and Natural Resources Committee, CommunityAffairs Committee, andAppropriations Committee. HB 393: Filed; Referred to Professions & Public Health Subcommittee, Health Care Appropriations Subcommittee, and Health & Human Services Committee. Condominium Fraud Investigation / Complaints SB 274 by Senator Ana Maria Rodriguez HB 811 by Rep. Tom Fabricio Condominium Fraud Investigation Pilot Program; Creating the Condominium Fraud Investigation Pilot Program within the Department of Legal Affairs in the Office of the Attorney General; authorizing the department to contract with a private entity to achieve the purpose of the program; requiring that the pilot program be funded from the Division of Florida Condominiums, Timeshares, and Mobile Homes Trust Fund; providing for future repeal of the program unless reviewed and saved from repeal by the Legislature. This legislation seems to be in response to the Surfside condominium collapse in the summer of 2021. Status: SB 274: Filed; Referred to Regulated Industries Committee, Appropriations Subcommittee on Agriculture, Environment and General Government Committee, and Appropriations Committee. HB 811: Filed. Construction Defect Claims SB 736 by Senator Travis Hutson HB 583 by Rep. Clay Yarborough The bill adds additional steps in the process of construction defect claims that would allow the contractor another opportunity to fix or alter their settlement

12 Florida Pool Prosm • January 2022 LEGISLATIVE UPDATE offer in order to satisfy the claimant. Status: SB 736: Passed by Judiciary Committee on 11/30/2021. Now in Community Affairs. HB 583: Filed; Referred to Civil Justice & Property Rights Subcommittee, Regulatory Reform Subcommittee, and Judiciary Committee. Apprenticeship Contracts SB 612 by Senator Travis Hutson The bill allows an apprentice to enter into a contract with a business for up to 3 years. The contract would need to be signed by both the head of the business and the apprentice. The bill allows a parent to sign the contract if the apprentice is younger than 18 years old. Status: SB 612: Filed; Referred to Commerce & TourismCommittee, Regulated Industries Committee, and Rules Committee. Building Inspection Services SB 644 by Senator Jason Brodeur HB 423 by Rep. Chip LaMarca Current law also allows property owners and contractors to hire building SENSAFE ITSSENSAFE SENSAFE_ITS sensafe.com • its@sensafe.com • 800-861-9712 USING ALTERNATIVE POOL SANITIZERS? SALT LOW CHLORINE COPPER BORATE OZONE TEST WITH THE BEST! SIN0721_½ ad.indd 1 6/18/21 4:12 PM

January 2022 • Florida Pool Prosm 13 LEGISLATIVE UPDATE officials, engineers, and architects, referred to as private providers, to review plans, perform inspections, and prepare certificates of completion. The bill requires the BCAIB to create a rule allowing partial completion of an internship program to be transferred to any other authorized internship. The bill prohibits the BCAIB from issuing a provisional license with a special condition or requirement that such licensee be employed by a municipality, county, or other local government agency. The bill provides that if a person uses a private provider, the local government must provide equal access to all permitting and inspection documents and reports to the private provider, the owner, and the contractor. The bill provides that if a notice of deficiency is not issued within two business days of receiving a request for a certificate of occupancy from a private provider: • A certificate is “automatically” granted, instead of “deemed” granted; • The building permit is closed; • Local building officials must provide the permit applicant with a written certificate of occupancy within 10 days. Status: SB 644: Filed; Referred to Community Affairs Committee, Regulated Industries Committee, and Rules Committee. HB 423: Passed Regulatory Reform Subcommittee on 12/2/2021. Now in Local Administration & Veterans Affairs Subcommittee. If you have any questions about the 2022 Florida Legislative Session or any general government affairs questions or concerns please reach out out to FSPA Director of Government Affairs, Dallas Thiesen at Dallas@FloridaPoolPro.com.

14 Florida Pool Prosm • January 2022 FSPA CHAPTER NEWS MARGARET M. BRO N Presented by the Florida Swimming Pool Association REGISTER NOW! March 4-5, 2022 Orlando, Florida th Anniversary 2020 - Last in-person pool show pre-COVID 2021 - First safely held in-person pool show 2022 - BEST pool show for 50 years! www.UnderTheSunExpo.com

January 2022 • Florida Pool Prosm 15 As we finish another challenging year, to say the least, we say goodbye to the ones we lost and are grateful for all who are blessed with good health. I reflect on pre-covid when prosperity and growth where at a steady upswing, with an abundant work force, and had all the supplies we could ever need, at a discount! Quickly we learned the value of being an essential work force, as we sported the “essential worker” stickers and banners; with the comfort and gratitude of our industry and having the chance to continue to just be able to work! What have we learned as we continue to move forward? Supply chain, labor force and all the delays and unpredictability have all become the new norm along with ever-increasing price hikes from all sides, which do not seem to stop! Here are some tips that have helped us navigate the countless obstacles: • Communication! As each day comes, we have continuous updates from our vendors, distributors, and subcontractors; yet often our office deals with the Ready or not! By Gary Kaplan, Ike's Carter Pool Companies / garyk@ikescarterpools.com DIGGING UP IDEAS New FSPA members WELCOME! Craft Master Custom Pools West Palm Beach | CPC1458570 RJS Design Consultants LLC Wilton Manors | Provisional Member Tivey Construction Fleming Island | RP252555575

16 Florida Pool Prosm • January 2022 DIGGING UP IDEAS unknowns, which, with uncertain answers, it is easy NOT to contact the client, therefore do not say anything. Wrong! This is frustrating for all, clients assume we are not constantly enquiring and checking to advance their status, which has become our daily routine. So let the customer know; when playing offense, you alway win. • Pass on price increases: This has its moments and often is a sticky topic. Does the customer get upset? YES! Let the clients in on price increases by showing transparency, show them the letters (we all know by now what ones). A10-20 plus percent price increase, let them in on that, it is not because we just wanted more money. Does your contract have a “force majeure” clause? You may want to consult your attorney to add one for the continued unpredictability on prices. We owe our clients the continuous quality our industry can produce and covering costs is the most valuable tool to achieve this. • Customers: As frustrating as it can be to have your yard/home under construction for,

January 2022 • Florida Pool Prosm 17 800.641.9247 www.sgm.cc Granite Emerald Black Blue Opal Imperial White Harbor Gray Lucayan Blue Sapphire Bay Serene Seas Aqua Reef French Blue Tropical Blue Cool Seas Tahoe Mist Midnight Moon Blue Granite there’s more to a great pool finish than meets the eye. a great pool finish is DURABLE, SOFT TO THE TOUCH, easily maintained and enhances your poolscape environment. RIVER ROK finishes provide that and more. NEW_FSPA_River_Rok_2020_half_page.indd 1 12/16/2020 11:01:13 AM sometimes unpredictable extended periods, be compassionate and show empathy. A tip that often has helped me is to turn it into a question of what they do for a living. This has quickly allowed me to compare it to their own frustrations and situations they deal with at work and that all businesses have. This turns is into how frustrated this can be for everyone, and yes, even remind them we are in a pandemic! Having the customers at least understand your side is extremely valuable in the common goal to build a great pool. • Staff and labor force: Always remember and remind customers we are in a labor crisis and ask them to be kind to those who show up! As we celebrate 2022 with hopes to get back to normalcy, ready or not, be thankful and move forward with confidence!

18 Florida Pool Prosm • January 2022 COMMERCIAL CONNECTION Do you remember what you were doing in 1991-92? Some commercial pool owners and their service providers remember the humble beginnings of what is now one of the hottest trends in aquatics - remote monitoring and control. As a brief overview, the four major categories of remote monitoring, control and communications are: • Remote Monitoring, optimally in real-time, and from a wide variety of mobile devices. • Digital log keeping down to 1-minute increments, with the ability to easily review stored logs. • Full two-way remote control of any connected device (pumps, filters, heaters, chlorinators, and water fill). • Escalating alert notification of any out-of-range parameter until the issue is resolved. Getting one or two of these is nice… but the real goal is to achieve all of them. The early origins were primitive by today’s standards, and were based on phone line connections, which were relatively expensive, slow, and kind of a pain to set up. Some leading models of early communicating controllers would answer the phone, speak in a synthesized voice, and tell you the readings, the current alarms, etc. While it was one-way communication, and you couldn’t really take any direct action or change settings, you knew there was a problem… that was still awesome. The ’92 controller brochure read: “Your Pool Can’t Wait to Talk to You.” Fast forward a few years to the late 1990s, and some manufacturers came out with a new generation of communicating controllers. These allowed twoway communication for the first time, but lost the voice and alert notification capabilities, which was a shame. One could monitor and store logs, and could change a few settings; they couldn’t change much more remotely. Again, it was providing a unique service enjoyed by many premier pools and condos Monitoring and remote control of pools turns 30 years old! By Alvaro Mendoza, CES / amendoza@ceswaterquality.com

January 2022 • Florida Pool Prosm 19 COMMERCIAL CONNECTION alike, but we knew there could be more. Fast forward again to the mid-2000s, when a leading manufacturer came out with a new line of interactive chemistry controllers. The ability to communicate took a quantum leap. The phone lines went away, and the communication protocol switched to ethernet. Many became big fans. We quickly found out that by switching to ethernet, we traded synthesized voices and pager alerts, for the ability to communicate via text and email. THAT was a game changer. At that time many hundreds of customers got connected, started monitoring their own facilities, and monitoring programs expanded exponentially, providing monitoring, remote control, and “cyberservice.” Then circa 2013, major innovations were developed including phone apps that allowed customers to be in constant contact with their pools on property, across town, and around the world. This filled a huge gap because folks didn’t always carry around a laptop, but always wanted to stay connected to their pools. Calibrations by phone were not allowed for security reasons, but it was another game changer for sure. A few years later gigabit speed and proprietary connection protocols were introduced, which provided much desired layers of security for connections and data (requested by some, but absolutely required by the most discerning public or military facilities). Extensive 1-year on-board data storage was added, as were tremendously simplified ways for controllers to connect to any local open network…whether wired or wireless. There are other simple communication solutions for facilities where the IT department completely locks down all internet traffic. During all these years many folks had been monitoring using proprietary programs, loaded onto their computers, which allowed all to look at pool readings down to increments of seconds or minutes. They could program hundreds of controller parameters, change alert notification recipients and timing, and monitor in real time while logging and controlling all parameters (chemistry, system flow, filter cleanliness, water autofill flow, water consumption, pump vital signs (TDH) and much more). While the programs were free, they were intricate, and customer tended to outsource the entire remote controller programming and log-keeping process. So, major monitoring centers handling many thousands of pools were established, making customers’ data available as needed to protect their facilities from frivolous liability issues, or to resolve

20 Florida Pool Prosm • January 2022 FSPA CHAPTER NEWS COMMERCI L CON ECTION an intermittent hiccup. More recent innovations include web-based interfaces giving customers an easier and quicker way to connect with their controllers, giving them total access to their systems via their smart phones, tablets and PC’s…without loading or navigating any complex programs. Finally, you have the culmination of the four major categories of aquatic remote control and communications mentioned above, complete with proactive readings recap, graphs on all parameters, controller calibrations, test kit readings, and more… wow. What started out as a nice “feature” for a few customers to assure high standards at thei r faci l i t ies has transformed into a “must have” industry requirement to be able to handle the crazy pace of today’s litigious society. Leading service companies are implementing communicating control systems into their service strategy and are streamlining routes and optimizing their efforts to provide the best customer service with the least amount of manpower. We’d like to say we’ve finally arrived at the end… but many are already working on the next step. Jump on board…”Your Pool Can’t Wait to Talk to You.” Precision Control & BECS Controller Line • Reliable, 30 Year Track Record • All Items in Stock for Immediate Shipment • In-Field Service & Repair by Factory Techs • Leaders in Remote Control & Communication • ORP & Direct Reading PPM • Control Systems at Every Price Level Commercial Energy Specialists Excellence inWater Quality Control Since 1983 FL/Carribean Master Distributor/Service Center www.CESWaterQuality.com 800-940-1557

January 2022 • Florida Pool Prosm 21 INSURANCE UPDATE Are you getting the most out of your Telematics/GPS system? Are you using it as a real management tool? A typical GPS system has the ability to track a significant amount of information which can be used to monitor and manage your drivers. Managing the operations of your vehicles leads to safer drivers and fewer accidents which leads to more affordable insurance premiums. This outline is designed to be a supplement to an existing fleet safety program (we can help with that, too). The outline can assist you to define the commitment to and effective use of your GPS system. 1. Develop a Telematics (GPS system) Policy a. Your company should have a clear, consistent and concise message to all employees concerning the implementation of the fleet safety program supported by telematics data. The message is typically sent by the president of the organization to emphasize the importance and commitment to the program. 2.Responsibility, Authority, and Accountability a. An effective telematics program should designate an individual with the By David Griffiths, Insurance by Ken Brown / dgriffiths@insbykenbrown.com Are you getting the most out of your GPS?

22 Florida Pool Prosm • January 2022 INSURANCE UPDATE responsibility to implement and monitor the program. The individual should have the authority to take appropriate actions based on the telematics monitoring data and hold individuals accountable for undesirable behaviors. 3. Define Your Overall Objectives a. Define three to five outcomes that you plan to achieve using the telematics data. These are defined future outcomes (based on specific data) that improve the individual and fleet safety performance. These could include, but are not limited to; i. Outcome - Reduction in vehicle accident frequency 1. Speeding data 2. Avg. speed data 3. Hard braking data 4. Rapid acceleration data ii. Outcome - Reduction in severity of accidents 1. Speeding data 2. Avg. speed data 3. Seatbelt use data iii. Outcome – Reduction in non-business related use of vehicles 1. Time of day data 2. Geo fence data iv. Outcome - Reduction in vehicle wear and tear 1. Speeding data 2. Avg. speed data 3. Hard braking data 4. Rapid acceleration data 5. Idle time data v. Outcome – Improve individual accountability for driving behaviors 1. All of the above and more 2. Overall driving score 4. Benchmark Data a. In order to create a benchmark, key data points should be identified and measured for a set period of time to determine how your fleet/individuals are currently performing. To support safety and reduction of losses, the following telematics data could be a part of the benchmarking and goal

January 2022 • Florida Pool Prosm 23 INSURANCE UPDATE setting process. i. Speeding ii. Hard Braking iii. Rapid Acceleration iv. Non-business hour use v. Geo fences- boundaries vi. Average performance scores vii. Idle time viii. Drivers Score 5. Establish Goals Based on Benchmark Data - Define the benchmark data that you will use to support the overall accomplishment of the stated objectives (individual and fleet) a. Document the existing state of the data b. Define the end objective (future state) for each data set – potential measures; i.Reduction in vehicle accidents 1. Speeding data a.# of incidents b.# of incidents over xx miles/hour 2. Avg. speed data a.Reduction of avg. speed 3. Hard breaking data a.Reduction in # of incidents b.Reduction in avg. g-forces 4. Rapid acceleration data a.Reduction in # of incidents b.Reduction in avg. g-forces ii. Reduction in severity of accidents 1. Speeding data – above 2. Avg. speed data – above iii. Reduction in non-business related use of vehicles 1. Time of day data a.Zero operations during defined hours b.Reduced operation in defined hours 2. Geo fence data

24 Florida Pool Prosm • January 2022 INSURANCE UPDATE a.Operation outside of defined geo graphic areas b.Location red lining iv. Reduce wear and tear on vehicles 1. Speeding data 2. Avg. speed data 3. Hard braking data 4. Rapid acceleration data 5. Idle time data v. Improve individual accountability for driving behaviors 1. All of the above and more 2. Overall driving score/rating for individuals 6. Develop a Monitoring Program a. Continual and consistent monitoring of the data is critical to the achievement of the defined objectives. Monitored data should support the achievement of defined goals and identify positive and negative driver behaviors. i.Define monitoring tools 1. Alerts 2. Dashboards 3. Specific data points 4. Random sampling of driver data 5. Random sampling of entire fleet ii. Define time frame of monitoring 1. Weekly, monthly, daily, hourly, etc. 7.Develop Recognition/Enforcement Program a. Management feedback to driver(s) is critical to goal achievement. Feedback should be timely and regular. Feedback can be completed with an individual or in a group setting. Feedback and coaching, positive and negative, should be consistently provided to all individuals. i.Individual/Fleet based 1.Acceptable and unacceptable behaviors 2.Behavior modification tools based on; a.Overall Driver Score b.Specific behavior(s) defined as targeted benchmark activities c.Driver improvement in overall score or specific behavior targeted d.Duration of time a driver exhibits the criteria

January 2022 • Florida Pool Prosm 25 INSURANCE UPDATE i. Speeding, idle time, acceleration time 3.Positive reinforcement a.Additional Time Off b.Bonus c.Prioritized work shifts/schedules d.Newer vehicles e.Other rewards deemed by management 4.Negative incentives a.Additional Training b.Vehicle Ride-Along c.Verbal Warnings d.Written Warnings e.Loss of company driving privileges f.Other appropriate discipline up to and including termination 8.Communication and Implementation Plan a. Communication of the overall program goals is critical to the effective implementation of the program. The communication could highlight several areas of importance; i.Goal: Improve Overall Safety 1.Vehicle accidents are consistently one of the leading causes of work related accidents and fatalities in the United States. 2.Accidents & Disabled drivers/vehicles can be immediately located and assistance provided. 3.Reduce the number of and seriousness of accidents by reducing overall speed, hard braking and accelerations. 4.Reduce seriousness of individual injuries by reducing overall speed, hard braking and accelerations. 5.Recognize safer employees and identify employees who may need coaching. 6.OSHAGeneral Duty Clause – management is responsible for providing a safe and healthy work environment. This is one way management can strive to accomplish this objective for remote employees. In closing, GPS can be so much more than just knowing where your vehicles are and where they are going. Embrace these ideas and you’ll have a safer driver and a safer fleet of vehicles!

26 Florida Pool Prosm • January 2022 FSPA CHAPTER NEWS MARGARET M. BROWN Presented by the Florida Swimming Pool Association REGISTER NOW! March 4-5, 2022 Orlando, Florida th Anniversary 2020 - Last in-person pool show pre-COVID 2021 - First safely held in-person pool show 2022 - BEST pool show for 50 years! www.UnderTheSunExpo.com

January 2022 • Florida Pool Prosm 27 EXPO EDUCATION WEDNESDAY / THURSDAY Florida Public Pool Specialist - 2 Days $275/$375 Wed - Thurs, 8:00 a.m. - 5:00 p.m. #0611965 / 16 BP/WPS/GEN Jeff Clarkson, FSPA Instructor Learn the role of the FPPS in pool operation and management and develop a network of resource materials. Gain the ability to eliminate or minimize physical and biological hazards. Understand Florida state recreational bathing codes and the importance of a positive relationship with the local health department. Understand the need for documentation for pool operation and liability risks. Perform pool calculations as they relate to pool/equipment measurements and chemical usage computations. GENESIS®: Design 180: Drawing for Professionals - $1,890 NEW Wednesday - Thursday, 8:00 a.m. - 5:00 p.m. #3030404 -No Credit / 16 GEN / GENESIS® Andy Kaner, Master CBDP, Aquatic Consultants In our business, drawing is a tool you must have in order to effectively communicate with your clients. In this course we will teach you fundamental sketching, drawing and drafting skills, along with how to read and layout plans. No drawing experience needed. GENESIS®: Engineering 211: Fluid Hydraulics for Pools & Spas - $1,890 NEW Wednesday - Thursday, 8:00 a.m. - 5:00 p.m. #0612788 / 16 GEN / GENESIS® Terry Brannon, P.E., GENESIS® Engineering Faculty Advisor Develop a basic understanding of the hydraulic principles in order to design more efficient and serviceable hydraulic systems. This class is a core course required for advancing through the GENESIS® certification program. LP Gas Master Qualifier Endorsed Program Wednesday, 8:00 a.m. - 5:00 p.m. $350/$500 #0202125 / 8 LP Gas Jason Nokk, Gas Training Services This course covers LP gas safety and the installation, maintenance, service, and repair of LP gas systems and appliances with special considerations for swimming pool products and systems. This class is manufacturer endorsed. The Certificate of Completion of this course may be used to apply for the LP Gas Master Qualifier Certification with the FL Dept. of Agriculture, Consumer Services Division. Customer Driven Sales NEW Thursday, 8:00 a.m. - 5:00 p.m. #0614090 / 8 GEN / Management Bill Kinnard, Grandy & Associates Cus tomers are the l i feb l ood of any company ; wi thout them we have no reason to exist. It is imperative that you make t hem f ee l l i ke you r mos t imo r t an t cus t ome r - because to them, they are. At the same time, your techs and installers are in this line of work because they like working with their hands, not dealing with people. How are they handling your customers? Are they giving them a reason to come back or driving them to your competitors? LP Gas CE - Florida Laws and Rules Thursday, 8:00 a.m. - 12:00 p.m. #3030303 / 4 LP Gas / Specialty Jason Nokk, Gas Training Services Understand Florida-specific laws and rules governing the service and installation of propane and natural gas appliances and systems. Common Myths of Water Chemistry & Testing Thursday, 9:00 a.m. - 10:50 a.m. #0614040 / 2 GEN / Maintenance/Cleaning Wayne Ivusich, Taylor Technologies, Inc. An interactive seminar that presents and discusses themost commonly held myths and errors concerning testing for pool/spa water. Learn how to recognize and overcome these misrepresentations, resulting in increased credibility and optimum customer service. Overview of Primary Insurance Coverages and Policies for Business Thursday, 11:00 a.m. - 11:50 a.m. #0613686 / 2 BP / Management David Griffiths, Insurance by Ken Brown Review primary Insurance policies and coverages along with the necessity and function of each policy and coverage. Learn common policy conditions, limitations and exclusions. FBC Advanced Module: 2020 Swimming Pool Updates Thursday, 1:00 p.m. - 1:50 p.m. #0613859 / 1 ADV / Build/Repair Dallas Thiesen, FSPA Review the sources and use of Florida swimming pool and spa codes and statutes. Look at the permitting process for public pools in Florida. Review the Florida Department of Health Notice of Public Pool Resurfacing Form. Identify exemptions for the installation of swimming pool and spa equipment in Special Flood Hazard Zones. DOT Regulations for the Pool Industry Thursday, 2:00 p.m. - 3:50 p.m. #0610226 / 2 WPS/GEN / Management Robert Sanger, Galaxy Pools with Ken Moyer Review the Department of Transportation (DOT) regulations that apply to pool service and pool product distribution industries. Become more aware of the applicable rules. See potential safety issues and learn penalties for non-compliance. Expo Education - listed by day - FREE for members Find more Expo information at www.UnderTheSunExpo.com

28 Florida Pool Prosm • January 2022 FSPA CHAPTER NEWS Florida Workers’ Compensation Laws and Requirements Thursday, 4:00 p.m. - 4:50 p.m. #0613189 / 1 WC / Management Kerry Tait, Insurance by Ken Brown Analyze employer/employee relationship and the course and scope of employment. Learn the benefits and payables available to injured workers and how they are administered. Understand methods available to implement premium cost reductions and to reduce the cost of individual claims. FRIDAY Selecting, Operating and Maintaining Recreational Water Features NEW Friday, 8:00 a.m. - 8:50 a.m. #0614062 / 1 GEN / Build/Repair, Maintenance/Cleaning Alex Fletcher, AquaWorx, Inc. Learn about the benefits and challenges of the different types of water features including splash pads, water slides, interactive water play sets, and lazy rivers. This course will also cover all the necessary requirements to operate such water features, including filtration and safety. Attendees will learn about the appropriate upkeep of such water features and be able to determine when a new water feature needs to replace an existing structure. The Importance of Incident Investigations NEW Friday, 8:00 a.m. - 8:50 a.m. #0614065 / 1 GEN / Management Sean Yakicic, Amerisure The purpose of this presentation is to help business owners understand how to, and why it is important, to perform thorough incident investigations. What Happens if I Do That? Friday, 8:00 a.m. - 8:50 a.m. #0613778 / 1 LR / Build/Repair Dallas Thiesen, FSPA This course covers the prohibitions and penalties of Ch. 489, the role of code enforcement officers, enforcement of prohibitions and the role of the licensing board. Learn the process of issuing of citations and hearings that may follow. Basic Recreational Water Chemistry & Testing NEW Friday, 8:00 a.m. - 9:50 a.m. #0614036 / 2 GEN / Maintenance/Cleaning Wayne Ivusich, Taylor Technologies, Inc. An intro class into the basics behind sanitation, water balance, and testing techniques. Topics include water balance, santiation/ oxidation, treatment applications, testing techniques, and more. Course is designed for those new to the industry or for veterans who want a refresher. Company Culture - The Glue that Binds your Company Together Friday, 8:00 a.m. - 9:50 a.m. #0613225 / 2 GEN / Management Gary Hazelberg, Grandy & Associates Company culture is the glue that binds your company together. Company culture is the shared values that characterize your company. Competitive wages are important but defining and communicating your company's culture is what keeps your employees engaged. Consumers feel more comfortable working with a company that knows who they are. Comprehensive Swimming Pool Inspections with Leak Detection NEW Friday, 8:00 a.m. - 9:50 a.m. #0614033 / 2 GEN / Maintenance/Cleaning Darren Merlob, LeakTronics A swimming pool inspection isn't complete without a thorough leak detection. Understand how to deliver comprehensive details on the entire pool environment, from safety to functionality, and how to provide a complete leak detection, ensuring the customer that a pool isn't leaking, or address the specifics of where and why their pool is leaking with pinpoint accuracy. GENESIS®: Engineering 151: The Do's and Don'ts of Pool Engineering & Construction NEW Friday, 8:00 a.m. - 9:50 a.m. #0614099 / 2 GEN / GENESIS® Terry Brannon, P.E., GENESIS® Engineering Faculty Advisor In the field, the correct do’s and don’ts of a project are the difference between a properly built vessel and a failure that equates to wasted time and money. This program breaks down the engineering portions of a project with a checklist detailed from years of in-the-field experience. From plans and soils reporting to waterproofing and compressive strengths, students will leave with high-level information to easily relay these tips to your team. Optimizing Profits in Pool Construction Friday, 8:00 a.m. - 9:50 a.m. #0612800 / 2 BP / Management Dan Essig, Artistic Pavers Study the true cost of building and renovating pools. Look at direct and indirect costs to consider when pricing products and services. The VGBA Standard Changed: What Your Company Needs to Know NEW Friday, 8:00 a.m. - 9:50 a.m. #0614061 / 2 GEN / Build/Repair Steve Barnes, AquaStar Pool Products Federal Law changed May 24, 2021, impacting exising public pools and all new pools. Changes to the ASNI/APSP/ICC-16 Drain Cover Standard provided additional options and much more installation detail, while eliminating two untested 'best practices' common in Florida. The APSP-16 Standard Writing Committee Chairman will detail what has changed and how pool professionals can maintain compliance with pools they build, service or inspect.

January 2022 • Florida Pool Prosm 29 Water Features: Design, Construction and Performance Friday, 8:00 a.m. - 9:50 a.m. #0612827 / 2 GEN / Build/Repair Mike Childress, Pentair Bring your customers' pool to life with the addition of water features. This course will cover the aspects of the design, construction, performance and service of various types. Includes the various design options and how they affect the performance of the water feature while covering the flow and plumbing requirements that will allow for proper operation. Writing your Business Plan Friday, 8:00 a.m. - 9:50 a.m. #0612824 / 2 BP / Management Bill Kinnard, Grandy & Associates What will your company look like one year, two years, or five years from now? Think through the process while creating you company's business plan. This program will walk you through the steps of creating a business plan for your company. FBC 2020 Public Pool Sizing Friday, 9:00 a.m. - 9:50 a.m. #0613706 / 1 GEN / Build/Repair Kent Kimes, Kimes Engineering Learn 2020 public swimming pool sizing requirements. Calculate public pool size and bathing loads based on FBC 454.1.1.1. Apply calculations learned immediately and then use them on the job. Site Specific Safety Plans Friday, 9:00 a.m. - 9:50 a.m. #0610246 / 1 WS / Build/Repair David Blossom, Insurance by Ken Brown Transform your safety and health plan from a theoretical document into a working program implemented onsite to reduce the impact of hazards. Waterproofing Concrete Pools NEW Friday, 9:00 a.m. - 9:50 a.m. #0614039 / 1 GEN / Build/Repair Jeffrey Winter, Valcon Industries, Inc. Discussion will include the proper surface preparation, material select ion, appl icat ion and troubleshoot ing of cement i t ious waterproofing for concrete pools. Advanced Building Module: 2017 Pool/Spa Energy Efficiency Regulations Friday, 10:00 a.m. - 10:50 a.m. #0612971 / 1 ADV / Build/Repair Jeff Tawney, AquaCal AutoPilot, Inc. Understand energy conservation, regulatory requirements, and the pool professional's responsibility to provide products which comply with energy efficiency standards. Cost Saving Methods for Business Insurance Friday, 10:00 a.m. - 10:50 a.m. #0614032 / 1 GEN / Management David Griffiths, Insurance by Ken Brown A discussion of the most unusual exposures to loss for the swimming pool industry, how insurance addresses those and way to reduce those insurance costs. Electrical Principles and Requirements for Pools and Spas Friday, 10:00 a.m. - 10:50 a.m. #0613683 / 2 PE / Build/Repair Mike Childress, Pentair Review the principles of electrical safety. Set-up and properly use multimeters and voltmeters. Learn how to use electrical calculations in wire and breaker sizing. Making Waves with Technology NEW Friday, 10:00 a.m. - 10:50 a.m. #0614035 / 1 GEN / Management Jack Nelson, Skimmer, Inc. Going into depth on how technology has changed the pool industry over the years. Explaining features in technology that will help drive you business. Addressing the changing expectations of pool owners as it related to technology. Live demonstrations of different technologies. Your Worst Plumbing Nightmares and Expert Solutions Friday, 10:00 a.m. - 10:50 a.m. #0613708 / 1 GEN / Build/Repair Rick Howard, Rick's Pool Service Learn how to correct and improve flow issues with modern PVC fittings. Identify incorrect plumbing configurations and learn how to address repairs and upgrades. Quickly identify plumbing problems. GENESIS®: Engineering 155: Elevated Pool Construction NEW Friday, 10:00 a.m. - 11:50 a.m. #0614100 / 2 GEN / GENESIS® Terry Brannon, P.E., GENESIS® Engineering Faculty Advisor Elevated pools are one of the most demanding installations to execute. Identify how elevated pool installations are similar to and different from grade level installations. Identify ways elevated pools interact with the building they are on and the subsystems of that building. Identify the most common elevated pool failure mechanisms and best practices to avoid the failure and prevent damage. Monthly Money Matters - The Monthly Financial Review NEW Friday, 10:00 a.m. - 11:50 a.m. #0612428 / 2 BP / Management Bill Kinnard, Grandy & Associates In order to keep a true handle on the financial side of our company, you need to keep a handle on the numbers on a monthly basis. This course will cover the importance of the five critical financial reports that need to be reviewed every month. Options and Considerations for Pool Renovations and Repairs Friday, 10:00 a.m. - 11:50 a.m. #0612893 / 2 GEN / Build/Repair Don Cesarone, Lucas Lagoons Considering tackling pool/spa renovations and repairs? From site assessment and types of renovations to the bid process and permitting, this class addresses the entire process.

30 Florida Pool Prosm • January 2022 EXPO EDUCATION Proper Inground Spa Jet Design in a Variable Speed World Friday, 10:00 a.m. - 11:50 a.m. #0613690 / 2 GEN / Build/Repair Scott Roodberger, Waterway Plastics Learn to determine correct plumbing and VS pump sizing by properly designing and calculating the hydraulics for a spa jet system for inground gunite, fiberglass or vinyl liner applications. Analyze jet demand flow rate and blueprint pump size. Review how to calculate system total head loss. Unique Aspects of Hot Water Chemistry NEW Friday, 10:00 a.m. - 11:50 a.m. #0614038 / 2 GEN / Maintenance/Cleaning Wayne Ivusich, Taylor Technologies, Inc. Discuss and explore the unique aspects of hot water chemistry and testing for spas / hot tubs. Topics include water balace, sanitation/ oxidation, treament application, testing techniques, and more. VSPs and the DOE NEW Friday, 10:00 a.m. - 11:50 a.m. #0614042 / 2 GEN / Build/Repair Rocco Russo, Fluidra Receive an explanation of pump effciency regulations and VSP benefits. The instructor will demonstrate VSP programming for effciency and turnover. Driver Screening & the Importance of MVR Policies NEW Friday, 11:00 a.m. - 11:50 a.m. #0614064 / 1 GEN / Management Sean Yakicic, Amerisure Business owners with fleets of vehicles will understand the importance of implementing and maintaining a robust driver screening process as a risk management technique. Industrial Grade VFD Alternatives NEW Friday, 11:00 a.m. - 11:50 a.m. #0614063 / 1 GEN / Build/Repair Alvaro Mendoza, Commercial Energy Specialists A brief review of Federal Pool Pump regulations, cause of VFD popularity, VFD types that will meet regulation, and single phase vs 3 phase conversion and when it is used. Learn about advanced pump controls - direct control of GPM + direct control of water level. Basic Electrical Requirements Friday, 11:00 a.m. - 11:50 a.m. #0611477 / 1 PE / Build/Repair David Pruette, David Pruette Electrical Services This course is intended to explain the rules of the National Electric Code (NEC) and Florida Building Code (FBC) as related to all aspects of electrical requirements for pools. A basic understanding of the rules, terms, and applications will be provided. Changes to the governing codes as they apply to the attendees will be discussed for Florida installations. Chapter 27 of the Florida Building Code and Chapter 680 of the National Electric Code governs the electrical portion of these installations. Maximize NOT Minimize - Selling to the Commercial Market NEW Friday, 11:00 a.m. - 11:50 a.m. #0614059 / 1 GEN / Management Rick Myers, Lo-Chlor / Team Horner Group DOH sets minimum operating parameters for public pools; but as pool/spa professionals we are responsible for setting higher standards and giving customers "the best." Learn to address complex topics regarding equipment, proper protocol for modifications and communicating them. Variable Heat Pumps - the Ultimate Heating Efficiency Friday, 11:00 a.m. - 11:50 a.m. #0613688 / 1 GEN / Build/Repair Jeff Tawney, Team Horner Group Covers variable-speed heat pump technology and the benefits and savings of using variable speed heat pumps to customers. SATURDAY A Comprehensive Understanding of Performing Leak Detection Saturday, 8:30 a.m. - 9:20 a.m. #0613715 / 1 GEN / Maintenance/Cleaning Darren Merlob, LeakTronics Understand how to guarantee accuracy and precision in leak detection on pools, spas and water bearing vessels. Learn proven methods and what techniques and equipment of the past are not reliable in today’s pool market. Identify the key points that separate successful leak detection services from unsuccessful services, and why. Can I do that? Swimming Pool License Scope of Work and Limitations Saturday, 8:30 a.m. - 9:20 a.m. #0613681 / 1 LR / Management Dallas Thiesen, FSPA Learn the scope of work and limitations based on the license held. Look at the differences in scope of work for all Florida swimming pool occupational licenses. Learn to identify whether or not a given task is within their authorized scope of work. Creating In-Pool Entertainment Zones Saturday, 8:30 a.m. - 9:20 a.m. #0612798 / 1 GEN / Build/Repair Keith Monk, SR Smith Add more fun to your customer's swimming experience by selling and building in-pool entertainment zones. This course will focus on in-pool furniture (like swim-up bars and tables in spas/grottos), landscape slides, sun shelf add-ons and sports games (like basketball/volleyball). Examples of real world installations will be included. Key Performance Indicators for your Department Saturday, 8:30 a.m. - 9:20 a.m. #0613224 / 1 GEN / Management Bill Kinnard, Grandy & Associates Learn about proper management of the demand service work in their company. Will will cover specific key performance indicators that owners and service manager should track on each of their technicians to ensure a profitable, productive team of pool service professionals.