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- License and insurance verified (when required). Upon joining and during annual renewal, the FSPA confirms the company has a licensed professional when required (water maintenance doesn’t need one, but repairs and building do). A copy of liability insurance and workers’ compensation (or an exemption) is also submitted.
- No unresolved consumer complaints. Membership isn’t just a payment. Applicants are researched to find any complaints against their license, filed with the Better Business Bureau or significant issues in online reviews. Unresolved issues can prevent approval.
- Code of ethics. FSPA members agree to a code of ethics when they join. Ethics complaints can result in membership termination.
- Education and information. FSPA members have access to free education for everyone in the company, as well as, access to information, tips and best practices through weekly emails and a monthly magazine.
FSPA members are swimming pool builders, swimming pool maintenance and service professionals, swimming pool retail stores and other professions related to swimming pools.