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CODE OF ETHICS


Our Code of Ethics

Believing that honesty and integrity, high ideals and concern for the welfare of the pool industry and the public we serve are both desirable and necessary, and in a sincere effort to promote the mission of the Association, members of the FSPA, pledge themselves to:

  • Keep honesty as our guiding business policy.
  • Comply with the spirit and letter of business contracts, existing laws & codes, and manage employees, subcontractors and suppliers with fairness and honor.
  • Provide fair and expeditious response to claims covered under warranty.
  • Work for the benefit of the consumer through the use of quality materials and construction practices backed by integrity and service.
  • Keep informed regarding public policies and other essential information which may affect our business interests and those of the pool industry as a whole by attending the minimum number of association meetings as prescribed by my local Chapter.
  • Promote the concepts of free enterprise and service to the public and the industry.
  • Make all advertising and sales promotion factually accurate, use only competent testimonials, avoid those practices which tend to mislead or deceive the customer, and refrain from false or misleading criticism of competitors.
  • Support and abide by the decisions of the Association in promoting and enforcing this Code of Ethics and cooperate with any investigation related to such enforcement.

Love My Pool the FSPA blog

There’s no such thing as dry drowning, doctors say: ‘This whole thing has totally been over-hyped’ Kate Thayer         Contact Reporter Chicago Tribune   June 11, 2018, 11:40 a.m.   As kids cannonball into summer pools and swim in Lake Michigan, parents keep a watchful eye to make sure they’re safe. But physicians and water safety […]

Swimming pool repair and construction in Florida requires a license through the Department of Business and Professional Regulation (DBPR).  A “CPO” is not a license.  See what a license looks like versus a business license / tax ID (not the same thing!) in the image above.  To check a license, visit www.MyFloridaLicense.com Don’t forget to […]

Pool Safely is a national public education campaign that works with partners around the country to reduce child drownings and entrapments in swimming pools and spas. Find great resources for kids and adults at www.PoolSafely.gov, and of course, take the pledge! You can also find a wealth of information on our site under the Safety […]